Interactive Tool

AI Use Case Scorecard

Understand where your organisation sits on the AI curve, and find your most sensible first AI step in 2 minutes. Answer 9 simple questions to get your personalised maturity level and starting project recommendations.

Free to use — enter your email at the end to see your personalised result.

What best describes your organisation?

Service-led small business (consultancy, agency, practice)
Training provider or course business
HR or people consultancy
Boutique consultancy or professional services firm
Local charity or community organisation
Other small organisation

How are you currently using AI tools like ChatGPT or Claude?

We do not use them at all yet.
Ad-hoc — people use them occasionally for drafting or brainstorming.
Consistently — we have saved prompts, templates, and clear guidelines.
We have already built custom workflows or automations.

Think about your website and how people enquire. How clear is the journey?

It is confusing. People often do not understand what we offer or what to do next.
It is okay, but we still get a lot of basic questions that are already on the website.
Very clear. Enquiries are highly qualified and understand our services.

What happens when someone asks a routine question?

A human types out the same answer we have sent many times before.
We spend time figuring out who the enquiry should go to.
We do not get many routine questions — our work is mostly complex or bespoke.

Where does your team lose the most time on a daily basis?

Manually moving data between emails, forms, and spreadsheets.
Searching for internal documents, policies, or how-to information.
Writing proposals, copy, or long emails from scratch.
Trying to keep up with sector news, funding, or competitor activity.

How easy is it for a new staff member or volunteer to find out how things work?

Very hard — it is mostly in the founder’s head or buried in old folders.
Manageable, but they still interrupt colleagues to ask where things are.
It is just me, so this is not really a problem right now.

Do you regularly need to track external information — tenders, grants, competitors, policy changes?

Yes, and we miss things because nobody has time to check every day.
Yes, but we spend hours manually checking websites and newsletters.
No, our work is mostly internal or client-facing.

Does your daily work involve any of the following? (Select all that apply)

Safeguarding or crisis support
Clinical or medical advice
Legal or complex financial advice
Sensitive casework or welfare decisions
None of the above

Be honest — how clear and consistent are your current processes?

Very messy. We do not really have processes — we mostly react to things as they come in.
Mostly okay, but quite manual and slow.
Very clear. We know exactly what the steps are, it just takes too long to do them.

Your result is ready.

Enter your email to reveal your maturity level and best next step. No spam — just a useful starting point.

Level 1 — Manual Tools

Your starting point: an AI Tools Starter Kit

What this means

You are at the beginning of the curve, or using tools like ChatGPT and Claude in an ad-hoc way. That is completely normal.

What this looks like in practice

A simple AI usage pack for your business: reusable prompts, tone-of-voice guidance, safe-use rules...

Where klessi could help

klessi can help you create a practical starter kit tailored to your organisation, so you and your team know how to use AI tools confidently.

Want Serena to sense-check where you should start?

Book a free 15-minute sense-check

Also worth considering later:

None specified.