AI Enquiry Assistants for Small Business — Never Miss an Enquiry.
Handle routine questions well, capture better context, and avoid losing enquiries when you are busy. From £450, scoped around one clear use case.
What a klessi chatbot does.
Most chatbots are clunky decision trees that frustrate users. A klessi AI chatbot is trained specifically on your business data to provide natural, helpful responses:
Instant FAQ Responses
Handles common questions ("What are your opening hours?" "Do you offer X?") instantly, 24/7.
Appointment Booking
Integrates directly with your calendar (Calendly, etc.) to book appointments for clients mid-chat.
Lead Capture
Secures visitor contact details and project details, feeding them directly into your pipeline.
Smart Escalation
Seamlessly collects enquiry data and routes it to your email when a human response is needed.
No Rebuild Needed
Embeds as a tiny, lightweight script on your existing site. Zero design changes required.
Real use cases.
How small businesses are automating their enquiry pipelines:
🎓 Training Providers
Answers course FAQs 24/7: "When is the next first-time manager course?", "Is the workshop in-person or online?" The chatbot qualifies leads and books consultations automatically.
👥 HR & People Consultancies
Handles enquiries from SMEs: "Do you offer fractional HR support?", "Can you help with a disciplinary process?" The chatbot triages requests and schedules discovery calls.
🏠 Local Charities & Community Groups
Answers general service FAQs, signposts resources, and captures volunteer or donor enquiries. Scoped to practical information only — no clinical, crisis, or safeguarding advice.
From £450, scoped after a short call.
AI Enquiry Assistant
Custom-trained FAQ, enquiry or booking assistant trained on your approved business information. Focused on one clear client-facing use case.
Integrated Website + Enquiry Assistant
A complete digital front door and custom enquiry assistant. Fully integrated from day one with scope agreed upfront.
Hosting & API Cost
Typical direct third-party hosting/API costs vary by provider and usage. These are paid directly by the client; Klessi adds no markup or management retainer.
Who this is for.
If your team spends several hours a day answering repeating questions about pricing, availability, opening hours, or bookings — this is for you.
The chatbot doesn't replace your staff; it handles the repetitive load so your team can focus on complex tasks that actually need a human touch.
Not sure whether you need a chatbot yet?
Take the AI Scorecard to see whether an enquiry assistant, website fix or simpler AI workflow is the right next step.